The authenticity of the watch can be confirmed via the serial number that is engraved on the back of the case of the watch. The serial numbers are engraved by the manufacturer as a seal of authenticity. We guarantee our watches to be authentic and stand behind every watch we sell. 100% Money back guarantee We don't mess around with authenticity.
We sell timepieces at prices lower than the manufacturer’s list price MSRP, sometimes even lower than what wholesalers pay!
Realforless corp / rotaryoutlet.co.uk is not an authorized retailer for some brands we carry.
We are considered a gray market retailer in the industry.
We will send all original document that came with the watch even the warranty paperwork. You will notice the warranty is not stamped. Meaning the manufacturer's warranty WILL NOT APPLY.
Don't worry most watch brands only offer 1 or 2 years warranty, would that justify paying 70% to 90% of the MSRP? We don't think so!
For this reason, we offer a 1-year warranty* on our watches. (Upon presentation of original receipt and from the date of purchase.)
In the event a watch can't be fixed, we will issue a refund.
We do not cover battery replacement as it is normal maintenance for a quartz watch. A watch battery should be replaced every two years.
In the rare event that you shall receive a watch with a dead battery please contact us and we will work with you to fix the issue.